What is the Difference Between a Claim Denial and a Short Pay?
If you're in a situation where you have to submit an insurance claim, the insurance carrier has the obligation to make you whole, to put you in a position as if you would have been had you never experienced the loss. A denial simply is that. The insurance company says we're not going to cover or insure you for your loss. A short pay is when they say the loss is covered. However, the amount of money we're going to offer you in settlement isn't the complete amount necessary to make you whole.