What is a CRN (Civil Remedy Notice of Insurer Violations)?
A civil remedy notice of insurance violations applies to Florida commercial and residential property damage claims. Insurance carriers are obligated to conduct themselves in good faith. If they do not conduct themselves in good faith, you have the right as an insured to make a complaint, a civil remedy notice, a CRN, with the Florida Department of Financial Services. That obligates the insurance carrier to rectify any bad faith conduct which they may be liable for in the form of extra contractual damages.